Account Deletion
You can request deletion of your FoudaLens account at any time, no conditions, no fees.
What gets deleted?
- Your account (email + name)
- Your investment portfolio and all trades
- Your watchlist
- Price alerts
- Notification preferences
- In-app browsing history
- Active subscription (if any), no refund for remaining period
- Any uploaded images or files
What is retained?
For legal and accounting reasons only, we retain the following for 90 days after deletion:
- Payment records (if you had a subscription), required for tax compliance
- A record that the account was deleted (email + date), for abuse prevention and re-signup handling
- Security logs (login attempts), only if there is an open security incident
After 90 days everything is permanently and irreversibly deleted.
How to request deletion
- Send an email to [email protected] from the same email registered in your account
- Use the subject line: "Account Deletion Request"
- You will receive confirmation within 3 business days
- Deletion is completed within 7 days of confirmation
Frequently asked questions
Can I delete from inside the app directly?
Yes. You can delete your account directly inside the app from Settings → Delete account, and it happens immediately. Or you can request it by email as described below.
If I delete my account, can I come back?
You can create a new account with the same email after deletion, but old data will not be restored.
If I have a Pro subscription, will I get a refund?
No, deletion does not entitle you to a refund for the remaining subscription period. If you want a refund, contact us before deletion.
Can someone else delete my account?
No, the request must come from the email registered in the account. If you lost access to your email, contact us.
Contact: [email protected]